The Cost of KYC and Why Onboarding Delays Strain Relationships

Client onboarding is one of the most critical—and costly—parts of KYC, and when delays build up, they strain client relationships and put Compliance under pressure. This session explores practical ways to reduce friction, accelerate onboarding, and strengthen trust across the business.

Join Kenneth Adumekwe as he breaks down the most common onboarding bottlenecks and shares how Compliance Officers can navigate regulatory complexity while embracing innovation. He’ll discuss the role of digital identity verification, as well as how KYC expectations are shifting with the rise of digital assets.

Attendees will gain insights on:

• Streamlining document collection
• Improving coordination across Compliance, Operations, and Relationship Management
• Applying digital verification tools to speed up onboarding
• Strengthening client relationships by reducing avoidable delays

Learn how to turn onboarding challenges into an opportunity to improve efficiency and create a smoother client experience.

Share this invite with colleagues or anyone who might benefit.